Política de envío
We're committed to getting your handcrafted products to you as quickly and safely as possible. Every order is carefully packed by hand before it leaves our workshop.
Shipping Rates
- Free Standard Shipping on qualifying orders of $50 or more shipped within the contiguous United States.*
- Flat Rate Standard Shipping of $6.99 on orders under $50.
*Free shipping is applied automatically after discounts have been applied to your merchandise subtotal. Shipping promotions are subject to change without notice.
Shipping Carriers
We ship using trusted carriers, including:
- USPS
- UPS
The shipping method selected at checkout determines your estimated delivery time. Orders qualifying for free shipping will be shipped using the most economical shipping method.
Estimated Transit Times
USPS
- Ground Advantage: 3–7 business days
- Priority Mail: 1–3 business days
UPS
- Ground Saver/Standard: 2–7 business days
- Ground: 1–5 business days
Please note that these estimates are provided by the shipping carriers and do not include our processing time.
Once your order ships, you'll receive a shipping confirmation email with tracking information.
Processing Time
Because our products are handcrafted in small batches, orders typically ship within 1–3 business days.
During busy seasons, holidays, or special promotions, processing times may be slightly longer. If an unexpected delay occurs, we'll do our best to keep you informed.
Unless otherwise noted, all items in your order will ship together. In some cases, we may divide larger orders into multiple packages at no additional cost.
Business days are Monday through Friday, excluding holidays.
Shipping Address
Please verify your shipping address carefully before placing your order.
We ship to the address provided at checkout. If you notice an error, please contact us as soon as possible. Once an order has shipped, we cannot change the delivery address.
If a package is returned to us due to an incorrect address, additional shipping charges will apply before the order can be reshipped.
Questions about shipping?
We're always happy to help. Contact us at info@hickoryridgesoaps.com, and we'll get back to you as soon as possible.