FREE STANDARD SHIPPING ON ORDERS OVER $50

FAQ's

"HOW BIG IS YOUR BAR SOAP & HOW IS IT PACKAGED?"

Soap Bars weigh approximately 3.5oz and measure about 3.25" x 2.25" x 1". Soap Bars come in a recyclable/ biodegradable kraft box.

"WE WOULD LIKE SOME CUSTOM SCENTS AND CUSTOM LABELS MADE. CAN YOU DO THAT FOR US?"

We get this question all the time. As much as we would love to say yes to this request, the answer unfortunately is no, we cannot do custom scents or labeling. The processing time required for making custom scents and labels would interfere with our regular processing time and manufacturing of our regular products. We do not wish to do anything to compromise the service we provide our customers.

 

"WHAT IF MY PRODUCT MELTS DURING SHIPPING?"

Since we do not use any synthetic stabilizers or chemicals in our bath products, some can be sensitive to temperature changes. During warmer weather we include ice packs with the heat sensitive products, however softening or melting does sometimes still occur. We have no control over how long our products sit in a warm mail truck, mailbox, or on a porch.

THE QUALITY OF OUR HANDMADE PRODUCTS ARE NOT AFFECTED BY MELTING. In warm weather we suggest placing your product in the refrigerator (BEFORE OPENING) for a few hours to firm up just in case they have melted. Currently this only applies to our whipped body butters, body scrubs and shea lotion bars.

 

"WHY IS MY JAR OF WHIPPED BODY BUTTER NOT COMPLETELY FULL?"

During the whipping process of our body butters, tiny air bubbles are incorporated into the mixture, giving it the consistency of whipping cream. If the whipped body butter melts, or is heavily jostled during shipping, these air bubbles collapse which decreases the volume. While the jars are full when we ship, they may appear only half full upon arrival. For this reason, we sell our whipped body butter by WEIGHT not volume. The quality and amount of our whipped body butter is not affected by melting. You will receive the same amount you ordered regardless of whether it has melted or not.

If you suspect that it may have melted during shipping, you can place in the refrigerator (BEFORE OPENING) for a few hours to firm up.

 

"ARE YOUR PRODUCTS VEGAN FRIENDLY?"

Almost all of our products are vegan friendly with the exception of our goat milk soaps and shea lotion bars (contains beeswax). We clearly state that goat milk is included on these products.

 

"WHERE ARE YOUR PRODUCTS MADE?"

We make our handmade products right here in the midwestern USA. By ordering from us, you are supporting a local, small family-owned business.

 

"WE ARE LOOKING FOR DONATIONS. COULD YOU DONATE SOMETHING FOR AN AUCTION WE ARE HAVING?"

We get requests for donations weekly. While we would love to contribute to every cause, we are a small family run business and simply cannot afford to donate to every good cause. We wish you the best in your fundraising endeavors and commend you for working so hard for something you truly care about.

 

"WHAT SIZE ARE YOUR WHIPPED SOAPS & BODY BUTTERS?"

Our whipped soaps & body butters are packaged in 2oz, 4oz, and 8oz (volume) jars. Sizes are as follows.

Whipped Soap
1.2oz weight (2oz volume jar)
3oz weight (4oz volume jar)
6oz weight (8oz volume jar)

Foaming Sugar Scrub
5oz weight (4oz volume jar)
10oz weight (8oz volume jar)

Whipped Body Butter
4oz Jar 

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